Tutorials

Onboard a New Customer

Link a customer farm account to your dealership, assign drones, and set the technician contact for support routing.

Process a Warranty Claim Batch

Select warranty lines, attach evidence, submit a batch to the OEM, and monitor review through approval or rejection.

Handle a Priority Ticket

Triage an urgent customer ticket, open a service order, repair under SLA, and close the loop with the customer.

Run a Diagnostic Checklist

Complete the pre-service-order receiving checklist and capture the right evidence.